GUEST GUIDE · FAQ
A little guidance
for a relaxing stay.
From booking to check-out, find answers to your questions here.
CATEGORY
What are the check-in and check-out times?
Check-in: 15:00 / Check-out: 11:00
Please contact the hotel in advance about early check-in or late check-out availability.
Please contact the hotel in advance about early check-in or late check-out availability.
How can I change or cancel my reservation?
Please check the change and cancellation conditions with the provider you booked through. For further assistance, contact your booking provider or the hotel.
How do I use the parking facilities?
Please contact the hotel at +82-64-805-0110 for parking locations and conditions.
How can I arrange breakfast?
Please check your booking details or contact the hotel for breakfast availability and conditions.
Where can I check room occupancy limits?
Standard occupancy is listed in the room descriptions and your booking details. Please contact the hotel about additional guests.
Can I stay with a pet?
Please confirm pet policies and any conditions with the hotel before booking.
Where is the hotel located?
The hotel is located at 504 Johamhaean-ro, Jocheon-eup, Jeju-si, Jeju-do, South Korea. Please see the Directions page for your route.
My question isn’t listed here.
Please call the hotel at +82-64-805-0110. We’re here to help you prepare for your stay.
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Try another search term or contact the hotel.
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We’re here to help you prepare for your stay.
